We are an award winning specialist tea and coffee retailer, where you can sample before you buy, where you can learn about the tea or coffee – where it comes from, learn about the farm, the farmer, and how they grow and harvest their crop.
Learn how to get the best from your drink, whether it’s the brew temperature or brew time, brew method. We can supply any kit you need, from the humble v60 to your own espresso machine at home, including installation and servicing.
The shop will be closed for our annual holiday from 6 September to 22 September, but there is 10% off all online orders during this time – orders will be processed from 22 September. Use the code HOLIDAY10 to take advantage of this.
We are now open from 10am to 4pm Tuesday to Friday, 9-5 on Saturday, and 11am to 3pm on Sunday – please check the opening times on the door for the most up to date times. We encourage you to continue to order online, and we process your orders from Tuesday to Saturday, but also other days for urgent orders. If you select Local Pickup, you can attend the shop to collect when we are open – you will receive an email as soon as your order is ready for collection, so please make check your spam folder for this.
You are required to wear a mask, and please be mindful of social distancing requirements.
As before, you can order through our webshop on this site, but you can also phone us on 01492 330554, tell us you want to place and order, and we will call you back to take the order and payment, and post the same day. Alternatively you can place an order on any of our social media platforms, remembering to include your phone number so we can call you back to take payment.
If you are currently isolating or shielding, we will deliver your order to you in a contactless way.
Our selection of teas and coffees remains extensive. We have also started a Coffee and Tea Subscription service – if you would like to place a regular order for teas not currently included, do get in touch and we can add items.
We are slowly getting back to normal, but to continue with this progress, we have to keep safe. If you wish to handle anything in the shop, you need to use sanitiser, and we have plenty of it. In due course, we will of course be starting tastings again.
We would encourage you to continue to order online.
Please wear a mask when you collect your order.
Let’s face it folks – we can cope with anything if we have good tea and good coffee! And yes, it is essential!
Follow us on our social media platforms to receive daily tea inspirations, and find out what we are drinking!
Seibiant is an award winning specialist tea and coffee shop in Conwy, north Wales, which has been open since May 2016. In 2019 we won the Conwy Business Awards Green Business of the Year – we are committed to sustainability all along the supply chain, and took the step this year of banning single use cups for takeaway – you can now buy or rent bamboo cups, or just bring your own cup – be it a posh takeaway cup or a pottery cup from the charity shop down the road.
We sell teas and coffees and all of the kit that you may need to go with them, and a few bits that you really don’t need but that we liked.
Coffees are roasted fairly locally, all in Wales, and with the occasional guest roaster from further afield. We work with roasters who have where possible direct relationships with the coffee growers, whether directly themselves, or through organisations such as Falcon Speciality. We aim to have coffee that has been grown organically where possible, but the nature of the ‘organic’ label means that it is rarely certified as such – the certification has to extend throughout the chain, right down to the machine the coffee is roasted in, and that proves to be too expensive for our small roasters.
Teas are sourced direct where we can, but certainly through wholesalers who have direct trade relationships. We blend a few of our own teas, and can create and develop blends for you, given enough notice.
We find that as we become more geeky in relation to our teas and coffees, so our customers follow, and so we have regular tea tasting evenings for guests to sample a few teas – usually based on a theme, but once we cover the plan, then you can taste anything you fancy!